HoxtonAi

SaySo for Events

Event Feedback Collection — Capture Attendee Voices in Real Time

Stop relying on post-event email surveys with 0–1% response rates. Capture authentic attendee feedback at the point of exit with voice-powered kiosks and QR codes.

SaySo event feedback kiosk in action

HoxtonAi is trusted by thousands of users:

Ribble
Iceland
Vodafone
Lisa Angel
Neptune
Afflecks
Scribbler
Franks
Rixo
Tate
Center Parcs
Ribble
Iceland
Vodafone
Lisa Angel
Neptune
Afflecks
Scribbler
Franks
Rixo
Tate
Center Parcs
Ribble
Iceland
Vodafone
Lisa Angel
Neptune
Afflecks
Scribbler
Franks
Rixo
Tate
Center Parcs
Ribble
Iceland
Vodafone
Lisa Angel
Neptune
Afflecks
Scribbler
Franks
Rixo
Tate
Center Parcs

The Problem: Why Post-Event Surveys Fall Silent

You've invested months planning an event. Hundreds or thousands attended. Then the feedback disappears. Most event teams rely on post-event email surveys with response rates of just 0–1%. By the time attendees receive an email hours or days later, the emotional resonance has faded. They're back at their desks, inboxes overflowing, motivation gone.

Worse, the feedback that does come back is generic. International attendees are filtered out entirely. And the people who leave most frustrated don't respond at all — they walk out the door taking their honest opinions with them. You're optimising based on a fraction of your audience.

Event feedback challenges - empty post-event surveys

The Solution: Voice Feedback at the Point of Exit

SaySo transforms event feedback from a post-hoc email exercise into an in-the-moment conversation. As attendees leave, they encounter a simple kiosk or tablet running SaySo. They tap a QR code on their lanyard. They speak their feedback in any language. That's it.

Here's what happens behind the scenes: AI transcribes their voice instantly, translates it if needed, and begins analysing sentiment and themes in real time. By the time your event ends, you already have quantified satisfaction scores, key themes, and direct quotes. No waiting for email responses. No low completion rates. No manual transcription.

Because voice is how people naturally communicate, completion rates skyrocket. People will spend 30 seconds speaking feedback when they won't spend 3 minutes filling out a typed survey. The multilingual AI means international attendees aren't filtered out of your data — every visitor gives feedback in their language, and SaySo transcribes, translates, and analyses it alongside English-language feedback.

Setup takes minutes, not days. A tablet, a kiosk, or even a printed QR code on signage — SaySo adapts to your event layout. Your team gets live dashboards showing feedback as it comes in, not a report delivered days later.

Why Event Teams Choose SaySo

Capture feedback while emotions are fresh

Voice feedback happens at the moment of truth — as attendees leave. You capture genuine sentiment before memory fades, not days later when emotional context is lost. Real-time analysis means you spot issues and successes immediately.

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10x better completion rates than email surveys

Speaking takes seconds. Typing takes minutes. When attendees encounter a kiosk or tap a QR code, voice feedback completion rates reach 5–10% — compared to well under 1% for email surveys. Larger sample size, better data.

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Understand international audiences

Multilingual support means you’re not just capturing feedback from English speakers. Every attendee — regardless of language — contributes to your insight. AI transcription and real-time translation remove language barriers.

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Act on feedback immediately

Traditional surveys deliver reports weeks later. SaySo gives you themes, sentiment, and direct quotes as the event unfolds. Spot a speaker who resonated. Identify a logistical pain point. Know your net promoter score before attendees leave the building.

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Trusted by Event Organisers Worldwide

Event organisers using SaySo feedback system
"We needed a solution that was highly accurate, real-time and flexible. HoxtonAi was the clear winner, and I'm delighted with the difference it's made to the business."

— Venue Director

Ready to Hear What Your Attendees Really Think?

Stop guessing what attendees thought. Capture their voice. See how event teams are using SaySo to gather feedback faster, deeper, and more completely.

FAQs

If you have further questions, our dedicated team would be delighted to answer them.