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Knowledge Base

S1 sensor and IP camera setup, gateway connection guides, Control Room help and troubleshooting for HoxtonAi.

Sensor Setup

Set up an S1 sensor or an IP camera with a HoxtonAi gateway, and find specifications, network requirements and guidance on how the S1 works.

A complete walkthrough for receiving, registering, powering, connecting and mounting your HoxtonAi S1 sensor.

Set up your HoxtonAi gateway and IP camera, connect them to your network, and check the live view before mounting.

Technical specifications for the HoxtonAi S1 sensor including dimensions, weight, connectivity and power.

Minimum bandwidth, ports, whitelisted domains and connectivity requirements for the HoxtonAi S1 sensor.

An overview of how the HoxtonAi S1 sensor uses computer vision and AI to count people and provide occupancy data.

Learn how to set up sites, users, monitors, alerts and notification groups in the Control Room.

A comprehensive guide to setting up sites, users, monitors, alerts and notification groups in the HoxtonAi Control Room.

Step-by-step guides for resolving common issues with S1 sensors and connectivity.

Step-by-step instructions for getting your S1 sensor back online after receiving an offline notification.

If you can't find the answer you're looking for, our support team is here to help.