HoxtonAi
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FAQ

What Are the Network Requirements?

Minimum bandwidth, ports, whitelisted domains and connectivity requirements for HoxtonAi sensors.

Network requirements

The HoxtonAi Sensor can connect via Wi-Fi or fixed Ethernet connection to transmit data to the cloud. The Sensors require minimal bandwidth.

Minimum bandwidth

Upload0.5 Mbit/s
Download0.5 Mbit/s

The Sensors require constant connectivity. Please ensure that you provide adequate network coverage for the sensors when installing them.

Wi-Fi and Ethernet

For Wi-Fi connectivity the Sensors can operate on both 2.4 GHz and 5 GHz bands.

For Ethernet, please use cables that are rated Cat5e or higher.

Ports

Our Sensors make use of the following ports for operation:

PortProtocol
443TCP
123UDP
53UDP

Whitelisted domains

You should whitelist the following domains for the relevant ports above:

  • *.balena-cloud.com
  • *.amazonaws.com
  • hoxton.cloud
  • *.googleapis.com
  • 8.8.8.8
  • *.pool.ntp.org

DHCP

Our Sensors make use of DHCP. Static IP functionality may be added in the future.

Special network configurations

If the network you would like to connect to has any of the following properties:

  • Hidden SSID
  • Splash page
  • Company firewall

Please speak to a sales representative about the best way to proceed by emailing sales@hoxton.ai.

Need more help?

Our support team is happy to assist with any questions not covered here.

Contact support