Real Results

Case studies

See how leading retailers, venues, and attractions use Hoxton AI to drive measurable results.

Case Study: How iCAN Uses Spoken Feedback to Prove Event Value, Improve Delivery, and Drive Repeat Bookings

iCAN delivers 90+ events a year for leading insurers. By switching to SaySo's real-time spoken feedback, they now capture richer insight, prove event ROI to clients, and drive repeat bookings.

Duncan · Apr 2026

Case Study: How St Giles' Cathedral Uses Spoken Visitor Feedback to Understand International Audiences

St Giles' Cathedral introduced SaySo to capture spoken visitor feedback from 1.6 million annual visitors, including 50% non-English speakers previously unheard through traditional surveys.

Duncan · Mar 2026

Case Study: How a Leading Leisure Centre Uses Occupancy Data to Optimise Operations and Enhance Member Experience

The River Bourne Health Club in Chertsey needed to get smarter about operations...

Duncan · Aug 2025

Cornwall Museum & Art Gallery: Capturing Authentic Visitor Voices with SaySo

At Cornwall Museum & Art Gallery, understanding visitors’ real thoughts...

Owen · Aug 2025

How real-time footfall data helped a Telco Franchisee drive a 20% increase in revenue

Background: the importance of sales conversion rate

Duncan · Oct 2024

Case Study: How fashion retailer GOOD uses the HoxtonAi Retail Report to improve accountability and increase conversion across their stores.

“The retail report has been a game-changer. Each week, we discuss the footfall and conversion ...

Owen · Jun 2023

Case Study: How Techniquest use occupancy data to maximise the visitor experience and create positive growth for the company.

Once we saw the graph, we realised we were able to admit 50% more visitors in the first time slot ...

Duncan · Mar 2022

Case Study: How Ribble Measure The Impact Of Their Retail Stores Within Their Omnichannel Strategy.

HoxtonAi is an integral part of our omnichannel strategy, and I’m excited to keep building on the ...

Duncan · Jul 2022

Case Study: How Bruntwood Grew Occupant Trust And Operational Confidence By Scaling Up Smart Building Data.

Our retail proposition in Afflecks trades very differently from our core retail proposition and we ...

Duncan · Jul 2022

Case Study: How Center Parcs Use Occupancy Data To Drive Better Guest Experiences.

We initially trialled the HoxtonAi solution on a small scale to ‘kick the tyres’ and see if it’s a ...

Duncan · Aug 2022

Case Study: How the Aquarium of Niagara used an occupancy counting solution with timed entry ticketing to increase visitor numbers.

The aquarium welcomes visitors year-round from a mix of members and non-members. The seasons, ...

Duncan · Nov 2021

Case Study: How Tate Modern Improved Timed Ticketing To Admit More Visitors Into Sold Out Exhibitions.

The Challenges Of Timed Entry Ticketing

Duncan · Dec 2021

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Case studies

Case Study: How iCAN Uses Spoken Feedback to Prove Event Value, Improve Delivery, and Drive Repeat Bookings

Case Study: How St Giles' Cathedral Uses Spoken Visitor Feedback to Understand International Audiences

Case Study: How a Leading Leisure Centre Uses Occupancy Data to Optimise Operations and Enhance Member Experience

Cornwall Museum & Art Gallery: Capturing Authentic Visitor Voices with SaySo

How real-time footfall data helped a Telco Franchisee drive a 20% increase in revenue

Case Study: How fashion retailer GOOD uses the HoxtonAi Retail Report to improve accountability and increase conversion across their stores.

Case Study: How Techniquest use occupancy data to maximise the visitor experience and create positive growth for the company.

Case Study: How Ribble Measure The Impact Of Their Retail Stores Within Their Omnichannel Strategy.

Case Study: How Bruntwood Grew Occupant Trust And Operational Confidence By Scaling Up Smart Building Data.

Case Study: How Center Parcs Use Occupancy Data To Drive Better Guest Experiences.

Case Study: How the Aquarium of Niagara used an occupancy counting solution with timed entry ticketing to increase visitor numbers.

Case Study: How Tate Modern Improved Timed Ticketing To Admit More Visitors Into Sold Out Exhibitions.

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